Press release

7 Feb 2019 London, GB

ALM Intelligence names EY a top leader in Corporate Services Consulting

LONDON, 7 FEBRUARY 2019. EY Global Business Services has been recognized by ALM Intelligence (ALM) as a leader in the market for transforming corporate functions in its new report, The ALM Vanguard: Corporate Services Consulting, part of ALM’s Operating Model Consulting research series

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EY Global Business Services has been recognized by ALM Intelligence (ALM) as a leader in the market for transforming corporate functions in its new report, The ALM Vanguard: Corporate Services Consulting (pdf), part of ALM’s Operating Model Consulting research series.

According to ALM, EY advances its leadership position by adding momentum to a core value proposition that leverages wider support functions for enterprise digital transformation.

Christian Mertin, EY Global Business Services Leader, says:

“The introduction of emerging technologies, including robotic process automation, intelligent automation and virtual reality, as well as advanced data analytics, into Global Business Services (GBS) organizations indicates that we are on the threshold of a potentially immense increase in efficiency and scope of GBS.  This challenges us to leap from cutting costs and bundling process-based activities together, to enabling GBS to take a lead role in an organization-wide digital transformation.”

In addition, ALM named EY as a “best-in-class” provider in the ALM ”enabling tools” capability category. The report cites the EY GBS Digital Command Center which provides clients with a centralized approach to managing the continuous improvement of back office operations, as contributing to the EY ranking. The cloud-based center helps a range of stakeholders understand process weakness, increase compliance and risk mitigation, update process documentation and training materials, monitor RPA tools, and generate business insights through enterprise KPI analysis and reporting.

Liz DeVito, Associate Director, Management Consulting Research, ALM Intelligence, says:

"EY is a leader in terms of capabilities to create client impact through their depth of experience and ability to deploy it across a range of engagement models. EY GBS offers a modular approach to corporate services consulting that facilitates consistent service delivery at any stage of the client’s journey, yet is nonetheless holistic in its consideration of all dimensions of corporate services strategy, operations including shared services and outsourcing, controls, and measures. GBS methodologies use agile and design thinking principles and have created a substantial repository of enabling tools and templates that both accelerate project pace and build clients’ internal capabilities.

To learn more about EY Global Business Services, visit


Notes to editors

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit

This news release has been issued by EYGM Limited, a member of the global EY organization that also does not provide any services to clients.

About ALM Intelligence

ALM Intelligence provides accurate and reliable market sizing and forecasts on consulting services worldwide, needs-analysis and vendor profiling for buyers of consulting services, timely and insightful intelligence on the top consulting firms in their respective markets, and operational benchmarks that measure consulting performance. ALM Intelligence’s research spans multiple service areas, client vertical industries, and geographies. Our analysts provide expert commentary at consulting industry events worldwide, and offer custom research for Management Consulting and IT Services firms. More information about ALM Intelligence is available at