EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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My ecoEnergy Profile: Explore your role in the energy transition
Our research points to five consumer profiles, each displaying different relationships with energy. Discover your ecoEnergy profile below.
Energy transition consumer insights
Read the perspectives of energy consumers across the globe and explore key insights for energy providers.
Our latest thinking
Energy providers can guide consumers in the transition
Energy is now a personal priority for consumers, with big implications for energy providers that risk being left behind. Discover more.
29 Nov 2022
Greg Guthridge
An energy company’s transformation for the 21st-century customer
Learn how Xcel Energy is building trusted relationships with customers and helping lead the energy transition through innovative products and services.
28 Oct 2022
Minsoo Pak
As eMobility accelerates, can utilities move EVs into the fast lane?
As eMobility accelerates faster than ever envisaged, we must design and invest in future capabilities to keep EVs on the road. Find out more.
08 Feb 2022
Serge Colle
As consumers lead the way, how can energy providers light the path?
The rise of the “omnisumer” gives energy providers an opportunity to differentiate by creating a seamless, sophisticated customer experience. Find out more.
20 Oct 2021
Greg Guthridge
If tech powers the future, who powers the tech?
As they juggle the demands of decarbonization and digitization, utilities need both people and tech to power transformation.
03 Jun 2021
Cyntressa Dickey
Why people and tech are the fuel for customer-centric transformation
The benefits of the major transformation program undertaken by TNB, while working with EY, could be achieved across many other sectors.
06 Feb 2021
Philip Rao
How EY can help
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Discover how EY's customer experience transformation team can help energy providers empower their workforce, engage customers & drive long term value. Learn more.
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Discover how EY's innovation team can help utility companies embrance the innovation they need to seize the opportunities presented by the new energy world.
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Cyber threats are evolving and escalating at an alarming rate for mining and metals, and other asset-intensive industries.
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The team
Greg Guthridge
EY Global Energy & Resources Customer Experience Transformation Leader
Supporting business transformation by leveraging digital technologies. Driving innovation at speed and placing humans at the center of the dialogue. Outdoor enthusiast, photographer and wanderer.
Seattle, USA
Sam Worley
EY EMEIA Customer Experience Lead, Energy
Passionate about helping clients to navigate the energy transition. Focused on developing mutually beneficial relationships between clients and their customers. Avid traveler.
London, GBR
