Christian Mertin
Now is a great opportunity to look back at the evolution of GBS and shared services to shape the future. GBS is driving the Transformative Age as a digital transformation engine.

Christian Mertin

EY Global Advisory Solutions Leader – Global Business Services and EY Global Client Service Partner, Ernst & Young – Germany

Transformation leader in Global Business Services with deep knowledge in finance, shared services and other back-office functions. Strong capabilities in supporting technologies and digitalization.

With over 20 years of experience in Global Business Services, Shared Services, as well as Finance and IT management advisory, Christian is EY Global Business Services (GBS) Lead Partner and an EY Global Client Service Partner.

His key engagement in various large-scale Global projects has supported transformations for leading clients worldwide. He is the creator of EY Global Business and Shared Services Leaders’ Clubs – initiatives that unify more than 100 Global and European organizations.

He spent three years with EY India as the Finance Transformation Leader, which offered him and his family a remarkable professional and personal experience in a fast-growing, emerging country. Before joining EY, he held leading roles at a multinational technology company. He has broad-ranging, cross-industry advisory experience with deep knowledge in retail, automotive and life sciences.

Christian holds an Engineering Applied Sciences Diploma in Information Technology and performed his master’s thesis at the University of Enschede in the Netherlands.

How Christian is building a better working world

“Facing this omnipresent digital disruption, organizations are grappling with a more complex and volatile reality than the world has ever seen before. In my daily work, I focus on the challenges of the Transformative Age, helping organizations leapfrog from merely cutting costs and bundling process-based activities together, to unlocking their back office potential to drive digitalization and building their GBS as a ‘transformation engine.’ Working with globally renowned companies, I help EY clients recognize that their Global Business Services or Shared Services set-up can be transformed into an innovation hub, taking a lead role in an organization-wide digital transformation.”

Contact Christian