In this special episode, moderated by FT Longitude, Yianna Papanikolaou, Chief Transformation Officer at Westpac Group, and Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader, discuss banking transformation.
Transformation means different things to different banks. But they are agreed on one thing: transformation is essential to long-term success.
To keep pace with an evolving market and customer expectations, banks must be able to transform at speed, constantly refining and reshaping their processes to remain competitive.
Unfortunately, that’s easier said than done. According to EY research, two-thirds (67%) of businesses experienced at least one underperforming transformation in the past five years – and only 41% of employees actually understand and believe in their organization’s transformation vision. What’s going wrong?
- How today’s banks are thinking about and delivering transformation.
- The key transformation priorities and objectives for a large APAC bank.
- How banks are rethinking their talent proposition to attract and retain the necessary skills.
- What banks should consider when deciding which transformation initiatives they pursue.
For your convenience, full text transcript of this podcast is also available. Read the transcript.
Duration 19m 32s
In this seriesSeries overview
Episode 4 (Part 1)
EY Oceania FinTech Leader, EY Asia-Pacific Payments Leader, EY Oceania Financial Services NextWave Innovation Leader; Partner, Financial Services Consulting, Ernst & Young