interior of shoe store in modern european mall

Transforming retail podcast series

Successful retailers are responding fast in a world where the shopper experience and convenience define retail.

Our panel of retail professionals discuss and share their insights and opinions on the global challenges for retailers — from the changing consumer to tech-enabled transformation — how can retailers truly meet consumer needs?

01 Episodes

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What experiences do London’s retailers have in store for shoppers?

In this first episode of the Transforming retail podcast series, a panel of retail professionals discuss what shoppers can expect from different retail locations in London.
Episode 1
19m 25s


Thomas Harms

EY Global Retail Leader

Jon Copestake

EY Global Consumer Senior Analyst