Operating Model Effectiveness and Multi-Hub Models

What EY can do for you

Ongoing worldwide implementation of global tax reforms have presented significant challenges to traditional highly centralized tax models, leading to a surge in tax controversy.

Business changes linked to economic nationalism, changes in mobility during and following the COVID-19 pandemic as well as digital and technological transformation are reinforcing the changes linked to the global tax reform. The convergence of tax and business drivers toward multi-hub models allow tax functions to lead, support and accelerate business transformation projects.

Many multinational companies are now evaluating multi-hub models as a more sustainable long-term operating model. This can create a range of business benefits, such as:

  • Greater operational flexibility
  • Improved access to talent
  • Reduced tax controversy
  • Reduced reputational risk
  • A more stable and sustainable tax cost

We support you to design and implement flexible and sustainable multi-hub models. A typical project can include:

  • Opportunity assessment and cost/benefit analysis
  • Transaction design
  • Transaction implementation
  • Project planning and assurance
  • Post implementation compliance and sustainment

When should multi-hub models be considered a priority for you or your business?

Your challenges

Your profile

Single entrepreneur models (or multiple sole-entrepreneurs in some cases) that are becoming more difficult to operationalize and/or seeing increasing tax costs

Firmwide executive leader seeking to develop a holistic cross-function future state business model: the transformation agenda overlaps multiple functional areas and defines the optimum business model of the future

High levels of tax controversy related to transfer pricing, withholding tax and/or permanent establishment risk

General counsel, risk officer or corporate relations leader: multi-hub models reduce tax controversy and reputational risk associated with many traditional sole entrepreneur structures

Reputational risk exposures related to the tax model

Supply chain leader: the scope to combine complex supply chain re-evaluation with a more aligned global tax model securing tax cost savings can fund, catalyze or accelerate the desired operational transformation

Pressure on talent optimization due to tax controls on workforce location and/or workforce mobility

M&A leader: the scale of impact of the tax changes creates winners and losers with under/overvalued tax risks which can be unlocked via M&A. Big-ticket M&A can also be a catalyst for transformation

Friction between tax and non-tax functions in the organization due to tax-based controls and restrictions affecting business effectiveness

Operational leader and talent: multi-hub models will improve access to talent and reduce controls related to location of talent and policies related to mobility/physical location of workforce supporting design of "work from anywhere" plans

Challenges related to alignment between the tax model and the location of risk control and/or DEMPE functions

Tax VP wanting to be innovative or leading edge: allow tax to play an anchor and/or funding role in the context of wider business transformation trends

Transfer pricing certainty in uncertain times

Our new survey finds that businesses are prioritizing transfer pricing certainty in an era of global minimum taxes.

Two men kayaking through a river

The team

Jay Camillo

EY Global OME Leader

Global operating model effectiveness leader. Led multiple tax projects related to operating model changes. Father of two sons. Fly fishing enthusiast. Avid Latin America history reader.

Atlanta, USA

Matthew Mealey

EY Global International Tax and Transaction Services Content Innovation Leader

Leader dedicated to creating sustainable approaches to manage international tax risk. Broad experience in linking tax planning with tax policy developments. Father of three. Enjoys hiking.

London, GBR

Kelly Stals

Principal, International Tax and Transaction Services (ITTS), Operating Model Effectiveness (OME), Ernst & Young LLP

Experienced global OME professional. Creating long-term value for clients. Helping to design, maintain and operate sustainable and tax-effective operating models.

New York, USA

Channing Flynn

EY Global International Tax and Transaction Services Partner, Global Technology Tax Sector Leader

Global Technology Tax Sector Leader. Traveller who enjoys fly fishing in remote locations, skiing, sailing and getting lost in small villages. Father. Soccer and flag football coach.

San Jose, USA

Ronald van den Brekel

EY Global TP Market and Innovation Leader

Former tax inspector. Experienced in new tax policy developments.

Rotterdam, NLD

Joel Cooper

EY UK&I Transfer Pricing Leader; EY Global International Tax and Transactions Services Controversy Leader

Vast cross-border experience. Thought leader in transfer pricing and related international tax controversy. Former advisor to governments on international tax and transfer pricing.

London, GBR

Our latest thinking

8 ways interest rates affect transfer pricing and how to adapt

There is a consensus among economists that higher interest rates will remain in the medium -term. Businesses need a strategy. Read more.

04 Sep 2023 Jay Camillo

How the great supply chain reset is unfolding

Companies are making their supply chains more cost-efficient, resilient and sustainable in an increasingly uncertain world. Learn how.

22 Feb 2023 Matthew Burton + 1

How integrating tax and trade can improve supply chain performance

Amid myriad disruptions, a data-driven model helps integrate supply chain, tax, and trade to improve global supply chain performance. Read more.

18 Aug 2022 Marc Bunch + 1

The COO Imperative: Are you ready to reframe operations for resilience and sustainability?

In a changed world, COOs need to take the lead rethinking operations for resilience and sustainability. Learn more.

11 Oct 2021 Glenn Steinberg

How tax is building a more sustainable working world

EY professionals discuss the role of Tax in building a better working world as part of the World Economic Forum’s Davos Dialogues.

18 Feb 2021 EY Global
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