To transform the future for your customers, how should you transform yourself?

5 minute read 24 Mar 2020
By

Tom Loozen

EY Global Telecommunications Leader

Fascinated by the positive impact of telecoms. Passionate musician. Enjoys educating himself on psychology, wine, sports, technology, arts and much more. Husband and father of three daughters.

5 minute read 24 Mar 2020

Communications companies need to make bold decisions to shape the NextWave of Communications.

As companies face continued disruption from the COVID-19 pandemic, business leaders have an opportunity to re-think and re-evaluate. Now, the focus is on maintaining business continuity and employee well-being. Next, will be the time to build a resilient enterprise and recover from the challenges. Beyond, is an opportunity to reframe the future, to think about what bold decisions you will need to make to shape the NextWave of Communications.

In today’s challenging times you are fully aware of the critical need for robust, resilient communications services to keep the world connected. As a communications company, you’ve been changing lives across the world for years. Yet despite this clear demand, you face a dilemma. Powerful new players have entered the market, squeezing prices on your core offerings. And the costs of network upgrades are mounting, as is public concern over data protection.  As a result, return on investment is a top concern. And despite ongoing transformation programs, success is far from certain.

The companies who will achieve success in the future are the ones who are world-class at adapting, and driving new value with agility. You have transformed the way we all live, work and play, but do you need to transform yourself? What bold decisions will you need to make?

Summary

The opportunities for communications companies are huge. But to seize them, you’ll need to adapt, and have the courage to fundamentally reinvent what you do, and how you do it.

Make the right calls today, and you’ll shape the NextWave of Communications for a future that’s exciting, innovative and profitable.

About this article

By

Tom Loozen

EY Global Telecommunications Leader

Fascinated by the positive impact of telecoms. Passionate musician. Enjoys educating himself on psychology, wine, sports, technology, arts and much more. Husband and father of three daughters.