Practical guide: How to approach payments modernization

In this webcast, panelists discuss the forces pushing payments providers to modernize.

The payments landscape continues to change at a rapid rate. With the adoption of Open Banking standards, application user interface (API) trends and ISO 20022 conversion, payments providers are required to take a deeper look at their end-to-end payments processing. The ever-increasing role of digital payments adoption in the COVID-19 pandemic has placed a larger emphasis for providers to modernize their payments infrastructure to provide services to their clients in new and innovative ways. The demand for a consistent, seamless experience across multiple channels, the accelerated pace of innovation, the introduction of new real-time clearing systems and the ever-changing regulatory landscape are driving payments providers to consider major technology investments.

Why is change needed now? What is different this time vs. past attempts to tackle complex payment issues?

Hear from industry veterans about the forces pushing payments providers to modernize and what a modern payments infrastructure is doing for their business. Payments industry veterans will discuss:

  • What are the driving forces of change?
  • What are the key considerations to a modern payments architecture?
  • How should you start your modernization journey?


  • Ritesh Kirad, Managing Director, Ernst & Young LLP
  • Cerena Mitchell, Senior Manager, Ernst & Young LLP
  • Stacy Rosenthal, Payments Strategy and Product Management, Santander Bank, N.A
  • Irene Katen, Head of Enterprise Payments Hub, Truist Financial

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