Achieving contingent worker cultural fit is equally important, not only for the smooth running of projects but also to encourage the permanent workforce to accept them as members of the team.
“Much in the way EY recruiters source for skills and culture fit when hiring people in permanent role, EY GigNow recruiters are doing it for contractors. We're now not only finding people who have the skills that the tasks require but we’re also testing that culture fit element,” explains Smith.
“Culture is super important to the EY organization and it’s a two-way thing. So, we're also having more conversations with the hiring managers to help ensure they’re welcoming contractors on board in the right way.”
Another striking feature of GigNow is the powerful analytics built into the system, which provides recruiters with an incredible array of information about contingent workers on the platform, and allows them to make better hiring decisions. This is especially pertinent for EY’s sourcing requirements given the project-based, time-bound nature of the work it undertakes.
“All data in GigNow is index-driven, which allows for more predictable analytics and better decision-making, matching skills to need, performance and availability,” says Smith. “This allows our recruiters to be valued advisors to the business rather than just taking orders from hiring managers.”
One significant benefit is that GigNow allows EY teams to source talent directly rather than going through third parties, leading to substantial cost reductions.
“In the first full fiscal year, the EY organization realized millions of dollars in savings,” says Smith. “And in the first four months of this fiscal year, the scale of those savings is continuing to rise.”
GigNow also has the beneficial effect of automating some of the more repetitive, time-consuming recruitment team tasks, freeing recruitment professionals up to concentrate on what they do best.
Dubiski and the GigNow team were acutely aware EY clients also wanted to disrupt the way they source, test, match and engage with contractors.
“And honestly our story is something that resonates,” concludes Dubiski. “We are a living model of what has been done, so this isn't just someone giving them a vision of things to come – we’ve been through what EY clients are going through and we can help them navigate it.”