3. Value inclusion
It’s vital that businesses recognize diversity and inclusion as a moral and a business imperative, and act on it. Diversity can boost creativity and innovation, improve brand reputation, increase employee morale and retention, and lead to greater innovation and financial performance. For instance, research from the Peterson Institute for International Economics found that going from no women in corporate leadership to a 30% share could lead to a 15% increase in profitability. A Cloverpop survey found that while teams made better decisions than individuals 66% of the time, diverse teams outperformed individuals 87% of the time. There are countless other studies with similar results.
4. Deliver at speed
A Human Enterprise is organized around impact, not processes, and values agility over hierarchy —thus facilitating fluid, diverse teams that bring in the best creative thinking, who can work effectively with technology to deliver faster innovation at scale.
Ultimately, the benchmark for successful technology comes down to whether it’s helping the humans in an organization do what they need to do. Businesses that want to continue to deliver value and help ensure enterprise resiliency in this time of rapid change should aim to become Human Enterprises — putting humans and their needs at the center of their strategies, values, processes, and operations, with technology serving as an enabler rather than a driver of change.
There’s an iconic scene in the classic movie, 2001: A Space Odyssey, where one of its characters, the HAL 9000 computer, comes to its own decisions that conflict with astronauts on a mission. It’s a powerful and eerie image of humanity being overwhelmed by technology. In today’s landscape of rapidly evolving mass automation, shifting consumer expectations, regulatory pressures, and the continual threat of disruption from new tech-driven competitors and business models, the technology has changed, but the anxiety remains the same. As the world becomes more tech-centric by the minute, humans must drive change and direct technological investment and adoption.