Macquarie University, a public research university in Sydney, Australia prides itself on being an innovative and progressive university, challenging conventional thinking around higher education delivery. It was quick to recognize the seismic shifts occurring in its operating environment and that it needed to change rapidly to continue to survive and thrive in future.
Hence, Macquarie University embarked upon a journey of digital transformation, embracing new and emerging technology to enable ways of connecting, engaging and collaborating, as part of a new operating model that supports the university’s strategic priorities.
A cross-functional EY team worked with Macquarie University to co-design a 10-year digital vision, strategic plan and prioritized roadmap. They started by considering potential future operating environments, understanding the ‘art of the possible’ from visionaries in education and other sectors and seeking views from faculty, administrators and students around pain points, preferences and priorities.
Listen to Macquarie CIO Tim Hume giving a first-hand account of key drivers, challenges, and success factors in undertaking such a significant transformation.