The challenge of procuring reliable external support is interesting in the context of a further report by EY and the International Association of Privacy Professionals (IAPP) in May 2020 that showed that almost half (45%) of all organizations have adopted a new technology or contracted with a new vendor to enable remote-working.
Of those who cited an increase in cyber threats, phishing (69%), malware (54%) and ransomware (49%) were the unwelcome front-runners with insider threats, zero-day exploits and denial of service (DOS) also of concern.
To what extent businesses have been affected varies according to size, geography and industry. Mid-sized companies noticed the impact the most, with higher network and staff disruptions, and disproportionally higher number of cyber attacks. Large companies have faced remote-working challenges but, perhaps unsurprisingly, have been more resilient to cyber threats.
Security leaders in the Americas region felt the impact of the COVID-19 pandemic far more acutely than the rest of the world (91% experienced some or significant disruption). Regardless of their location all, however, share in the challenges posed by remote-working. Perhaps ironically, technology firms faced significantly more cyber threats than their counterparts in financial services.