Most of the businesses were put to litmus test for survival during past several months and realized that there is a need for a call to action. This established that they all needed to innovate. However, innovation at scale is difficult unless the risks associated with traditional technologies are evaluated and mechanisms to monitor and mitigate these risks are established.
An EY survey, which included interactions with numerous CIOs, identified several issues and imperatives to enable organizations to scale up their technology implementations.
“Technical debt” emerged as a major problem within legacy applications. One may argue the newness of the problem, however, the premise for this gaining importance is as follows:
(a) Absence of a modernization strategy addressing wider application landscape instead of a part of it
(b) Lack of executional knowledge amongst the leadership to drive a modernization program elevating the fear of failure
(c) Inter-lock with legacy applications at an operational level, for example: “Built-to-suit: in-house applications catering to the nuances of a business process
(d) Inadequate vendor-partner ecosystem capable of continuing to provide support during pre and post modernization journey
(e) Lastly, lack of clarity on impact to the processes, operations and governance
Our experience based on several successful application modernization mandates has led to establishing a framework, formulated as “DARE”. The framework caters holistically to the above-mentioned root causes and more. It helps in approaching such issues with a methodical staged approach, focusing on four key dimensions to effectively facilitate the initiation and traversing through the technology modernization journey for small to large scale application portfolios. The four stages are: