Digital transformation

In Insurance

We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.

Case Study
The better the question The better the answer The better the world works
Case Study

How curating ecosystems enables self-disruption

Nationwide Insurance required a new brand and a new technology platform to access a customer segment that may otherwise have been unobtainable.

Case Study
The better the question The better the answer The better the world works
Case Study

Should established companies fear disruptors, or partner with them?

When Nationwide’s Innovation team wanted to rapidly launch new products, they were constrained by legacy systems – and turned to EY to help.

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Case Study
The better the question The better the answer The better the world works
Case Study

Leveraging EY Nexus to enable innovation at speed

EY Nexus allowed Nationwide to rapidly set up and scale an innovative new company, Spire, via a curated ecosystem of partners.

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Case Study
The better the question The better the answer The better the world works
Case Study

Integrating ecosystems to enable rapid innovation at scale

Integrating ecosystems via curated platforms like EY Nexus could change not just insurance, but every industry.

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What EY can do for you

Fueled by FinTech investments and InsurTech startups, insurance has become a hotbed of digital innovation. In response, insurers must embrace change and rethink business models to move towards a compliant, secure and digitally-enabled operating model to enhance customer, employee, partner and other stakeholder experiences. New digital tools and capabilities help streamline new product development, digital experiences and the transformation of key functions — from marketing, distribution, underwriting and claims to finance and accounting.

Those who fully embrace digital transformation can achieve significant competitive advantages by meeting tomorrow’s customer needs — driving operational agility to respond to changing marketplace expectations. To succeed, insurers must understand what’s possible and take decisive action to deliver value now and ignite long-term growth.

We collaborate with insurers on both large-scale transformation programs and targeted deployments of digital tools and capabilities. Our specific offerings include:

  • Digital enterprise transformation

    Core consulting and digital strategy formulation focused on transitioning legacy businesses into lean, secure and economically scalable organizations. We bring together advanced analytics, digital transformation, cloud, cyber security, accelerators that create value and drive business growth.

  • Digitally-infused business offerings

    Insurance-specific offerings in the areas of customer engagement and experience, business transformation, protecting the enterprise and finance and risk management — all infused with digital technologies including process automation, blockchain, advanced analytics and more.

  • Insurance HUB Innovation Platform

    Prototype ideation and development within provisioned development environments integrating our platform thinking, experience-led design and use-case accelerators to rapidly launch experiences and applications.

  • Digital insurance service bureau

    A managed services platform that reduces product development time to market and increases efficiency through automated business processes, pre-configured products and integrations with core systems in the cloud, InsurTechs and data providers.

Eight components of digital transformation

EY’s insurance team helps insurers develop the critical skills and capabilities they need to deliver improved performance today and sustainable innovation tomorrow.

Digital insurer components

EY Nexus for Insurance

EY Nexus is a cloud-native platform offering access to the most advanced technologies in the insurance industry. Discover how EY Nexus can help insurers launch new products, new business models and even entirely new brands in 12 months or less.

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Contact us

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