Future of retail
When customers power up elsewhere, does that leave utilities in the dark?
In the future, distributed generation and new digital technologies will give utility customers the freedom to interact with a choice of competitive energy platforms that enable the exchange of energy, information and a range of additional services. Utility retailers must respond to this disruption. They must look at new business and earnings opportunities, understand how to monetize them in the face of strong competition from outside the industry, and define the role they will play in this future world.
We help utilities continue to improve core operations and reduce costs, while building new capabilities and channels to meet the changing expectations of their customers. Use our insights to help you get ahead of the competition in a digital world.