AI and intelligent automation


Artificial intelligence (AI) can help you move beyond “better” or “faster” to an exponential pace of innovation, inspiring entirely new ways of operating and growing a business. But it also brings an expanded set of risks to both the enterprise and the society at large. To compensate, your business needs the right automated systems as well as algorithms that not only perform, but also can be trusted.  

Related topics TMT Telecommunications AI

What EY can do for you

Artificial intelligence and intelligent automation are prompting a new art of the possible in every facet of our daily work and life. Put to their best use, they can optimize the distribution of work across people and machines for any process or experience. AI and intelligent automation can improve business performance while making work safer and more meaningful for employees.

EY Consulting promotes a broad, human-centered, pragmatic, outcomes-focused and ethical approach to the design and adoption of AI and intelligent automation. Putting these principles into action, we recommend that the objective not be the relentless pursuit of automation, but rather be the optimization of the distribution of work across people and machines, for any given process or human experience. By leveraging the right blend of capabilities and staying focused on the desired outcomes, companies shift the focus from “putting technology in” to “getting value out.”

These emergent technologies must be applied, not implemented, requiring a continuous journey of discovery, innovation, learning and activation. With a suite of strategy, design, architecture, data, systems integration, program operations and risk services that is combined with deep domain and sector knowledge, EY is ready to team with organizations along this journey from concept through execution.

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