5 minute read 28 Feb 2023

Singapore’s Jobs-Skills Integrator initiative needs more than strong stakeholder collaboration to be effective.

Person using phone and taking notes in front of laptop at cafe in Hong Kong

How the Jobs-Skills Integrator initiative can succeed

Authors
Samir Bedi

Singapore Government & Public Sector Leader, Ernst & Young Advisory Pte. Ltd.; EY Asean People Consulting Leader

Lifelong learner. Passionate about talent and human resources consulting. Believer of human-centered growth. Sports enthusiast.

Jia Yong Goh

Partner, People Consulting, Ernst & Young Advisory Pte. Ltd.

People consulting professional. Experienced in supporting digital and workforce transformation. Professional Singapore Certified Management Consultant with TUV SUD.

5 minute read 28 Feb 2023

Singapore’s Jobs-Skills Integrator initiative needs more than strong stakeholder collaboration to be effective.

In brief
  • The Jobs-Skills Integrator (JSI) initiative helps connect industry, training and employment facilitation partners.
  • To be effective, the JSI must facilitate strong stakeholder collaboration across key areas, such as consolidating the view of the worker supply.
  • Stakeholders also need to execute the initiative with agility by learning and adjusting as implementation scales up.

Budget 2023 sets out the ambition for quality, inclusive economic growth. The Jobs-Skills Integrator (JSI) was one of the key initiatives announced in line with the vision set out in Forward SG to empower every Singaporean to have lifelong employability amid an uncertain world.

Deputy Prime Minister Lawrence Wong emphasized the need for training to translate into good employment outcomes where the workforce is equipped to seize opportunities and enterprises remain competitive and relevant. The JSI is, therefore, envisioned as an intermediary that links up industry, training and employment facilitation partners to achieve that goal.

Complexities with the jobs-skills nexus

To employers, an ideal worker is one with the requisite skills to do the job immediately. However, the dynamic global business landscape makes it increasingly difficult to ensure that workers can fit job needs exactly, even after education and training.

Enterprises have highlighted their challenges in upskilling. They are unsure how job roles will evolve and, consequently, how skills will change. They also face challenges in navigating a complex training provider landscape where programs vary in quality and have difficulty in ensuring that workers acquire relevant skills that effectively contribute to desired business outcomes.

At the same time, Singapore’s workforce comprises a mixed profile of jobseekers, from fresh graduates to mid-career and mature workers. Each group has varying levels of clarity on the next bound of skills needed and the job opportunities available.

Countries around the world face similar challenges. With an education system regarded as a powerhouse in producing a skilled workforce, Germany has a vocational education training (VET) system that combines the classroom and business, theory and practice, and learning and working into a highly effective model. This model seeks to create a seamless transition to enterprises for its workforce by narrowing the gap between skills taught and actual skills needed at work. Yet, the VET model does not include the concept of intermediaries like the JSI.

Singapore has been adopting a multipronged approach involving various stakeholders — government agencies, enterprises, institutes of continuous learning, adult training providers, trade associations and chambers (TACs), and unions — to enhance the national jobs-skills nexus. 

Measures to help enterprises transform their jobs and skills requirements already exist, and efforts to upskill individuals through better formal and on-the-job learning have enhanced the nation’s workforce capabilities. There is now a heightened expectation to re-skill workers from one sector to meet the needs of another and ensure that such skilled manpower flows are achieved in a seamless manner. Therefore, training programs will increasingly need to have a cross-sector focus and consider skills portability.

The JSI is a timely initiative to tackle this. What does it take for the JSI to truly make an impact?

Integrate stakeholders across the value chain

Strategically, the JSI plays an integral role in making sense of the jobs and skills landscape by understanding the needs of both enterprises and workers. For this, the JSI needs to connect with various stakeholders for a holistic view of the entire JSI program in each sector and manage the funding allocation accordingly.

Tactically, the JSI needs to ensure that training providers develop and update relevant training offerings and increase enterprise access to the required talent. The JSI should also ensure that potential workers are au fait with critical skills needed and can access the right training providers to upskill accordingly. 

The JSI plays a strategic role in understanding the jobs and skills landscape. On the tactical level, it must ensure that training providers develop and update relevant training programs and increase enterprise access to the required talent.

For the JSI initiative to be robust and effective, watertight collaboration within the ecosystem of stakeholders is key on multiple fronts.

Shape demand for jobs and skills

Efforts to identify jobs and skills that may evolve at the sectoral level were spearheaded through the Industry Transformation Maps (ITM), Jobs Transformation Maps (JTM) and Industry Digital Plans (IDP). The TACs and unions have an important role given their extensive network. They can also be instrumental in providing in-depth sectoral insights and aggregating demand for jobs and skills. Further, while existing grants and schemes are available for enterprises, they need more direct help in implementing the ITM, JTM and IDP initiatives.

Develop and curate training programs

The training provider landscape today is crowded and can be hard to navigate. Hence, the JSI is expected to work closely with well-established training providers to curate and update programs in line with identified sectoral needs. For instance, polytechnics may be tapped into as a key training partner for the JSI. There should also be a tight feedback loop between identified sector needs and training providers so that the training programs remain relevant. 

Consolidate view of worker supply

We expect the JSI to have a consolidated view of the workers undergoing relevant training by JSI training providers. This facilitates their subsequent placement in enterprises and can start with “through-train registration” of these trainees, with support from stakeholders such as unions to build up a worker supply database.  

Facilitate “frictionless” matching and user experience

It is critical to design the matching process such that enterprises can access the talent supply easily. Employment facilitation agencies can play a key role in direct matching and supporting workers and enterprises. Additionally, TACs and unions are important multipliers in this effort.

Manage programs and funding

The JSI will need strong program management capabilities to integrate and coordinate the efforts of all stakeholders. This is no simple task and requires dedicated resources. Funding needs to be carefully designed to incentivize the right training and placement outcomes while ensuring that the cost is not prohibitive to workers and enterprises. 

Execute with agility 

The JSI benefits for enterprises and workers will be manifold. Enterprises gain from increased access to a wider talent pool with sector-relevant skills, shorter time-to-hire, increased productivity, and lower hiring and training costs. Workers enhance their employability through better skills currency and access to improved employment and earnings prospects that support their career development across multiple sectors.

Yet, execution can make or break the JSI initiative. Will it serve as a multiplier to existing efforts or become another layer of coordination?

As we await details of the JSI initiative in the Committee of Supply debate, what is certain is that the JSI, enterprises and workers must adopt an agile mindset to learn, adapt and correct their course as implementation scales up. 

Summary

The Jobs-Skills Integrator (JSI) initiative helps link up industry, training and employment facilitation partners with the aim of translating training into good employment outcomes.

To be effective, the JSI needs to facilitate watertight collaboration between stakeholders across key areas. These include shaping demand for jobs and skills, curating and updating training programs in line with identified sectoral needs, consolidating the view of the worker supply, facilitating “frictionless” matching, and managing programs and funding. Agile execution of the JSI initiative is also crucial.  

About this article

Authors
Samir Bedi

Singapore Government & Public Sector Leader, Ernst & Young Advisory Pte. Ltd.; EY Asean People Consulting Leader

Lifelong learner. Passionate about talent and human resources consulting. Believer of human-centered growth. Sports enthusiast.

Jia Yong Goh

Partner, People Consulting, Ernst & Young Advisory Pte. Ltd.

People consulting professional. Experienced in supporting digital and workforce transformation. Professional Singapore Certified Management Consultant with TUV SUD.