In this episode of the Retail podcast, the panel is joined by Ian McGarrigle to discuss the highlights and takeaways from this year’s event in Barcelona.
Our fourth episode features Thomas Harms, EY Global Retail Leader; Jon Copestake, EY Global Consumer Senior Analyst and Ian McGarrigle, Chair of World Retail Congress.
They discuss discuss the highlights and takeaways from World Retail Congress 2023 in Barcelona.
- How retailers are positively embracing the multiple challenges they face
- How retail business models are changing to become more shopper-centric
- The continued growth in the retail value sector
- How technology needs to be centered around the humans – staff and customers.
For your convenience, full text transcript of this podcast is also available. Read the transcript.
Duration 15m 08s
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