Press release

9 Apr 2019 London, GB

EY announces the first solution designed to help gauge impact and trustworthiness of artificial intelligence systems

LONDON, 9 APRIL 2019. EY today announced it has developed the first solution designed to help enterprises quantify the impact and trustworthiness of artificial intelligence (AI) systems.

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EY Global Consulting and Strategy and Transactions Media Relations and Social Media Associate Director

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Related topics AI Digital
  • EY Trusted AI Platform helps identify and mitigate risks unique to artificial intelligence at scale 
  • Aims to resolve issue of trust in technology – the biggest barrier to wider artificial intelligence adoption 

EY today announced it has developed the first solution designed to help enterprises quantify the impact and trustworthiness of artificial intelligence (AI) systems. 

The EY Trusted AI Platform, enabled by Microsoft Azure, offer users an integrated approach to evaluate, monitor and quantify the impact and trustworthiness of AI. The platform leverages advanced analytical models to evaluate the technical design of an AI system, measuring risk drivers that include its objective, underlying technologies, technical operating environment and level of autonomy compared with human oversight, and then produces a technical score.

Keith Strier, EY Global and EY Americas Advisory Leader, Artificial Intelligence, says:

“Trust must be a front-line consideration, rather than a box to check after an AI system goes live. Unlike traditional software, which can be fixed, tested and patched, if a neural network is trained on biased data, it may be impossible to fix, and the entire investment could be lost.  The EY Trusted AI conceptual framework (pdf) was launched last year, and now this offering is being launched to help organizations worldwide build trust in and derive sustained value from AI.” 

This new platform provides insights to users such as AI developers, executive sponsors and risk practitioners. The technical score it provides is also subject to a complex multiplier, based on the impact on users, taking into account unintended consequences such as social and ethical implications. An evaluation of governance and control maturity acts as a further mitigating factor to reduce residual risk. The risk scoring model is based on the EY Trusted AI framework, which is being used to help enterprises understand and plan for these new risks that could undermine products, brands, relationships and reputations.

Cathy Cobey, EY Global Trusted Artificial Intelligence Advisory Leader, says:

“Currently, a lack of trust is the leading barrier to the adoption of AI. If AI is to reach its full potential, we need a more granular view – the ability to predict conditions that amplify risks and then target mitigation strategies for risks that may undermine trust, while still considering traditional system risks such as reliability, performance and security. Sponsors and users alike want to develop AI in a transparent, accountable and therefore trusted manner. This innovative EY capability is a significant step toward reaching that goal.”

An interactive, web-based interface guides users through a series of schematic and assessment tools to build the risk profile of an AI agent. User-friendly visualizations provide users with a quick snapshot of the relative risk scores across their AI portfolio, with drill-down capabilities to reveal additional details. 

A key benefit of the EY Trusted AI Platform is its ability to perform dynamic risk management by forecasting the impact on risk when an AI component changes – such as an AI agent’s functional capabilities or level of autonomy. This will allow for a better understanding of the risk profile of AI agents and help foster fact-based evaluations of systems against their risk tolerance. 

Steve Guggenheimer, Corporate Vice President, AI Business, Microsoft Corporation, says:

“Helping customers focus on the ethical use of AI as they build new solutions or infuse their existing solutions with AI is one of the core principles of Microsoft’s approach. A key component of our Microsoft Azure cloud platform is enabling the creation of applications and services using artificial intelligence by any developer or data scientist across a wide range of scenarios. The EY Trusted AI Platform, enabled by Azure, is an important step in helping enterprises build their AI systems with the trust and security that is so essential to AI systems’ successful deployment.”

EY teams developed the tool on the EY Client Technology Platform, supported by Microsoft Azure, which helps businesses expedite organizational changes that drive and sustain value from analytics. 

Offered as a standalone or managed service, the EY Trusted AI Platform is based on open-source architecture to facilitate rapid deployment. The teams plan to regularly develop the capability through updates that add new AI risk metrics, measurement techniques and continuous monitoring tools.  The EY Trusted AI Platform will be made available in 2019.

For more information on EY and artificial intelligence, visit


Notes to Editors

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