How EY collaborated with the NHS to set up a new field hospital

In response to COVID-19, EY teams have collaborated with the NHS in the North West of England to help provide vital healthcare services.

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n March 2020, in the face of extreme operational, clinical and logistical challenges caused by the pandemic, EY was engaged to provide vital support and advice to the NHS. We worked at pace to help deliver an Emergency Operations Centre (EOC) which expanded capacity to meet high predicted demand for medical care in the North West of England. 

Over a 14-day period, EY supported the NHS to deliver three main objectives:

1. Designing and delivering an Emergency Operations Centre to manage and coordinate a new Field Hospital.
2. Co-designing a robust governance framework for the NHS team – in place from day one of the hospital becoming operational.  
3. Providing expertise to the scoping, mobilisation and project management within – and across – five operational functions: Emergency Operations Centre; Operations; Information & Analytics; Workforce; and Clinical Model & Safety.

Ian Williamson, Project Lead for NHS Nightingale Hospital North West, told us: “EY brought not only a knowledge of how to set up field hospitals, but also knowledge of how to set up an emergency operations centre that brought together key players in the most efficient and effective style.

“EY’s support was integral to our success, the methodology unified all parties to achieve a highly ambitious goal’