Enterprise Resilience Tool

As the COVID-19 pandemic adds increasing pressure on systems, plans and operations, how does your business build resilience for what's next? Our Enterprise Resilience Tool can help you prioritize your actions to reframe your organization’s future, adapt and increase resilience.

Related topics COVID-19

What EY can do for you

The COVID-19 pandemic is testing the resilience levels of organizations around the world and adding increasing pressure on systems, plans and operations.

To support you as you navigate through these challenging times, EY has developed the Enterprise Resilience Tool, based on the EY Enterprise Resilience Framework. The tool explores nine areas, across three horizons, to evaluate business continuity now, assist in building resilience for what’s next, and help to reframe your future beyond the pandemic.

Safeguard business continuity through effective crisis response planning

Respond and continue

  • Protect workforce and people
  • Secure financial stability
  • Continue operations
Ignite recovery through business adaptation and stronger enterprise resilience

Adapt operations

  • Fix supply chain
  • Re-start production
  • Improve customer access
  • Reduce Cost
  • Streamline structures, portfolio, footprint

Increase resilience

  • Achieve a lower and more agile cost base
  • Increase workforce flexibility
  • Optimize supply chain — mitigate geo-risk, create buffers, enhance agility
  • Maximize digital customer access
  • Enhance digitization, automation, back-up with cyber security
Deliver long-term value creation by reframing and transforming business


  • Seize new growth opportunities
  • Redefine purpose
  • Reimagine relationships
  • Transform virtual working, heightened response to public health
  • Reinvent business solutions
  • Explore different Go-To-Market channels
  • Full digital enterprise

COVID-19 Enterprise Resilience Framework

Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.

Enterprise resilience framework infographic

Want to know more about the tool?

This tool primarily explores the first two horizons, the "Now" and the "Next." The "Now" helps you to evaluate your risks and levels of preparedness to deal with the COVID-19 pandemic. It asks a set of questions on a 3-point scale: already completed/implemented, considered, not yet.

The "Next" helps identify how and where to adapt your operations, increase resilience and begin to consider how to reframe your future. The questions are based on a 5-point scale: strongly agree to strongly disagree.

The 30 questions per area (on average) provide an in-depth assessment to understand your enterprise’s resilience, and help enable you to more clearly prioritize your actions. It supports you, at a glance, to identify where you may need further efforts or assistance. It is designed to be continually referred to as part of your ongoing crisis planning, and it can be used as a solid foundation upon which your business strategy can be shifted or rebuilt. The tool is a simple and straightforward self-assessment.

Access the Enterprise Resilience Tool

Use this simple tool to understand the impact of the COVID-19 pandemic on your organization.

Request access now

Lead through the COVID-19 crisis

We have a clear view of the critical questions and new answers required for effective business continuity and resilience.


Contact us for immediate support for the Enterprise Resilience Tool

Gain access to our help with crisis management, business continuity and enterprise resilience.

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Reframe your future beyond COVID-19

Discover how our future-back approach to transformation planning can help you unlock new opportunities to not just rebuild but reimagine.

Learn more 

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