Drive an ecosystem approach to business operations that will create a collaborative network connecting suppliers, customers, shippers and employees.
5. Utilize automation and intelligent platforms
Automate tactical tasks to enable a focus on the strategic and be able to scale in volatile market conditions.
6. Implement artificial Intelligence methods for IT operations
Deploy AIOps combined with machine learning and big data to improve situational awareness and response, discover intent-based patterns and gain insight of applications and business relationships across hybrid infrastructure.
7. Revisit the organization’s digital strategy
With new cloud infrastructure in place and increased digitalization in operations, now is the time to assess new technologies.
Summary
CIOs are under pressure to keep their organization’s workforce connected, collaborating and productive, with the right tools, which are resilient, secure and scalable.
At the same time, there are familiar but massively increased expectations around security and resilience, now that organizations have effectively opened their perimeter to allow the entire workforce to work from home. The article suggests some recommended actions to help CIOs.