Employee health and wellbeing

    COVID-19 enterprise resilience checklist

    To navigate the now, next and beyond of the COVID-19 pandemic, organizations must focus on their most valuable asset: their people. Read on for checklists, insights and more about employee health and safety.

    Employee health and wellbeing: key considerations

    Chief human resources officers (CHROs) should focus on protecting their people from the public health threat.

    • Provide leadership communication and engagement with the workforce throughout the pandemic, informed by national and global public health guidelines
    • Educate employees about COVID-19 symptoms and prevention; review sick leave policies and establish procedures to support employees through this period
    • Help enable safe remote working environments in collaboration with IT
    • Where work continues to be completed in the workplace, team with operations to provide epidemic protection — e.g., personal protective equipment, sanitation
    • Identify and support stranded colleagues in transit and globally mobile colleagues and their families

    CHROs should focus on maintaining employee trust and leading through disruption.

    • Educate the workforce on how to manage their teams remotely
    • Create and execute a strategy to address employee well-being issues such as awareness and utilization of employee health benefits, isolation and childcare responsibilities
    • Encourage and support virtual communities to foster connectivity
    • Deploy remote work pulse surveys to gauge sentiment and productivity, leveraging analytics tools
    • Understand new travel restrictions and impact on colleagues and operations
    • Think creatively around maintaining workforce capability but reducing short-term capacity (e.g., reduced hours, furloughs)

    It is important to operate in a new normal and enable the business to better respond to future disruptions.

    • Adapt business planning to incorporate new scenarios and gather lessons learned to better prepare for future crises
    • Reimagine employee experience and ask your workforce for reactions
    • Embed well-being policies and working practices into the corporate DNA
    • Develop incentives for employees that proactively engage in preventive care
    • Evaluate workplaces and facilities to mitigate the impact of future public health threats where possible
    • Implement new products and services to emphasize HR as a critical enabler of people value and business outcomes
    • Incorporate agile and digital talent upskilling and reskilling into your learning strategy

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