Public sector leaders share their thoughts on transformation in the government and public sector.
The narrative around public sector modernization is often one focused on what’s lacking, but agencies have been making leaps keeping up with technological innovations and government mandates. Agencies are working to radically improve their operations and services through changing functions, processes, strategies and technological systems. These efforts, often referred to as transformation programs, range from extremely technical projects, such as digital service delivery, to non-technical initiatives related to workforce and organizational issues.
To identify the role data, technology and process each play in efforts to enhance government performance, Government Business Council (GBC) partnered with Ernst & Young LLP (EY) to survey the men and women on the public service front lines.
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Learn more about the EY Agency Transformation Framework