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Digital transformation
We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.
What EY can do for you
Fueled by FinTech investments and InsurTech startups, insurance has become a hotbed of digital innovation. In response, insurers must embrace change and rethink business models to move towards a compliant, secure and digitally-enabled operating model to enhance customer, employee, partner and other stakeholder experiences. New digital tools and capabilities help streamline new product development, digital experiences and the transformation of key functions — from marketing, distribution, underwriting and claims to finance and accounting.
Those who fully embrace digital transformation can achieve significant competitive advantages by meeting tomorrow’s customer needs — driving operational agility to respond to changing marketplace expectations. To succeed, insurers must understand what’s possible and take decisive action to deliver value now and ignite long-term growth.
We collaborate with insurers on both large-scale transformation programs and targeted deployments of digital tools and capabilities. Our specific offerings include:
Eight components of digital transformation
EY’s insurance team helps insurers develop the critical skills and capabilities they need to deliver improved performance today and sustainable innovation tomorrow.
Explore our case studies
How we orchestrated the digital transformation of a Fortune 500 insurer
Prioritizing, re-engineering and automating claims processes helped digitally drive operational improvement and cost benefits.
11 Feb 2019
David Connolly
How a new digital engagement model attracts and educates customers
A new end-to-end digital customer engagement model provides insurers with the opportunity to target millions of new customers.
11 Feb 2019
Bernhard Klein Wassink
The team
Ed Majkowski
EY Americas Insurance Sector and Consulting Leader
Transformational insurance leader.
New York, USA
David Connolly
EY Global Insurance Technology Leader
Passionate about discovering ways for emerging technologies to improve the Insurance industry. Enjoy surfing, mountain biking and trail running.
San Francisco, USA
Chris Raimondo
EY Americas Insurance Technology Leader
Passionate about building a better working world. Helping insurers modernize and solve complex business challenges through technology and innovation.
Chicago, USA
