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Technology is changing everything about the way we live and work, but will never replace the value of authentic, face-to-face connections.

Katie Mank

EY Americas Markets Innovation and wavespace Facilitator

Client experience innovator, helping clients develop meaningful solutions to their most challenging problems.

Areas of focus Digital Innovation Technology
Office Charlotte, US

Katie is a facilitator within our global network of wavespaceTM innovation centers. She leads clients and teams through collaborative experiences focused on achieving meaningful outcomes to complex challenges.

She has nine years of experience in our Financial Services Advisory practice leading and delivering sustainable business process and regulatory change transformation initiatives for global banking and capital markets clients. Katie’s client delivery background in risk and regulatory transformation makes her uniquely positioned to understand clients’ needs and lead them through intensive design thinking experiences with the end in mind. 

Katie has a bachelor’s degree in business administration (BBA) from the University of Tennessee. She is the mom of two young boys who fill up her spare time with legos and trucks!

How Katie is building a better working world 

“I am building a better working world by staying committed to the art of personal connection. Technology is a catalyst that allows us to communicate and work together faster and more efficiently, but the core success of individuals, teams and organizations is driven by relationships and the trust built between teammates, clients and consumers.”

Contact Katie