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How does the travel and tourism industry navigate the path to recovery?

Ernst & Young LLC and the World Travel and Tourism Council examine key steps on the road to recovery for global travel and tourism.

Prior to the COVID-19 pandemic, travel and tourism was the second-fastest growing industry in the world, representing one of five jobs globally over the last five years. The industry has demonstrated great resilience in the past; governments, tourism authorities and businesses must now consider how to reimagine their futures coming out of such disruption. 

Opening remarks

  • Gloria Guevara, President & CEO – World Travel & Tourism Council

Presentation – The road to recovery 

  • Maya Whiteley, EY MENA Destinations & Tourism Solution Leader  
  • Robbie Karver, Latin America/Caribbean Destinations & Tourism Solution Leader, Ernst & Young  LLP

Panel – Now, Next and Beyond for the travel & tourism sector


  • Brian Tress, EY Global Destinations & Tourism Solution Leader 
  • Maribel Rodríguez, SVP Membership & Commercial – World Travel & Tourism Council


  • Darío Flota Ocampo, CEO – Mexican Caribbean Tourism Board
  • Fred Dixon, President & CEO – NYC & Company
  • Luís Araújo, President – Turismo de Portugal
  • Maria Anthonette Velasco-Allones, COO – Tourism Promotion Board Philippines 
  • Savvas Perdios, Deputy Minister of Tourism – Visit Cyprus

Topics discussed include :

  • NOW: update on the current state
  • NEXT: the path to recovery 
  • BEYOND: the future state

The COVID-19 crisis and its ramifications can be an opportunity to prioritize long-term growth in an increasingly competitive environment, develop resilience to future crises, and meet shifting traveler preferences.


Brian Tress
Global Future Destinations and Tourism Consulting Services Solutions Leader


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