Nicole Michaels
The pressure to improve efficiency while keeping pace with innovation is escalating. In a rapidly-evolving market, insurers must balance completing demands with preparing for the future of work.

Nicole Michaels

EY Global Insurance Business Transformation Leader

Transformation leader in insurance. Passionate about diversity and inclusiveness as a business imperative and growth driver.

Within EY Global Financial Services, Nicole is the Business Transformation Insurance Leader. She is also the Financial Services Consulting Leader for the Central Region.

Having held various operating model strategy and implementation roles, she has more than 20 years of consulting experience. She has extensive knowledge in property, casualty and life insurance.

Initiatives she has focused on include strategic and technology assessments, target operating model design and roadmap and business case development. She has led assessments at large and medium-sized insurance carriers based in 12 different countries.

Nicole received her BS in Management Information Systems and Finance from Marquette University.

How Nicole is building a better working world

Only the highest-performing teams, which take full advantage of the power of different opinions and perspectives, will succeed in today’s global marketplace. EY focuses on diversity and inclusiveness to improve growth, which is integral to how we serve our clients, develop our people and play a leadership role in our communities.

I am especially passionate about accelerating women’s progress in the workplace and gender parity in the insurance industry. Women’s advancement and leadership are central to business performance and economic prosperity, and EY intends to lead the way.”

Contact Nicole