Ultimately, I’m an AI optimist. I think AI is going to lead to more interesting and inspiring careers. It’s one of the most disruptive technologies ever, and I think it’s going to improve our lives.
And as with any technology, there are risks. Could unscrupulous people use AI for harmful purposes? Yes, that’s why we need strong regulation. Will there be job losses? Yes, but jobs are changing and there will be new jobs created as well. Could developers overstep the boundaries of what we consider responsible AI? Yes, that’s why we need a robust ethical framework.
To mitigate this risk, business leaders need to:
- Work with governments and other bodies to develop strong regulation and an ethical framework to monitor and evaluate the use of AI and safeguard customers and society.
- Review the areas of their business most likely to be affected by AI, and where they may need to upskill their employees to take on new tasks or roles.
Instead of fearing it, I would encourage people to learn more about it. There are hundreds of positive ways AI is already making our lives better. Accept that it’s happening, explore what’s possible, and imagine what the future could be like in 20 years. Because that’s also one of the things that set us apart as humans: the power of our imaginations. Come on, imagine something good.
At Innovation Realized 19, from 7-9 April in Boston, EY convenes leaders to further explore how companies can continue to create and deliver value by planning in three dimensions simultaneously: Solve the now. Explore the next. Imagine the beyond. Join the conversation by following #InnovationRealized and visiting ey.com/innovationrealized.