Conduct and consequences

Tighter investor and supervisory scrutiny are requiring banks to review their strategies and business models to “do more with less” as well as meet investor demands for greater return on capital. The consequences of these changes can be far-reaching.

Banks face pressure to keep pace with challenges and opportunities posed by disruptors to traditional banking models, such as new technologies, new entrants, open banking and central bank digital currencies. Financial services culture is also changing, as organizational designs reflect changes in reward and incentives, new leadership approaches and prioritization of diversity and inclusiveness.

While transparency, RegTech and structural reform are signifiers of innovation in this space, financial crime and global risk are evolving alongside these exciting opportunities. Our insights tackle the long-term implications of conduct changes – at industry level and beyond.

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