The better the question. The better the answer. The better the world works. У вас есть вопрос? У нас есть ответ. Решая сложные задачи бизнеса, мы улучшаем мир. У вас є запитання? У нас є відповідь. Вирішуючи складні завдання бізнесу, ми змінюємо світ на краще. Meilleure la question, meilleure la réponse. Pour un monde meilleur. 問題越好。答案越好。商業世界越美好。 问题越好。答案越好。商业世界越美好。

Insurance technology trends

Key issues and trends that should be on the radar of insurance company leaders

Our team of experienced insurance professionals conducts extensive research into the trends and drivers reshaping the industry – from shifting regulatory requirements and ongoing cost pressures to technology-driven innovation and growth horizons in new markets. These reports are designed to help carriers of all types and sizes navigate their most urgent challenges, take advantage of their most compelling opportunities and prepare for the dynamic changes to come.

Forward-looking insurers are taking action relative to five main technology trends:
Insurers continue to invest in these five areas, seeking to become more customer-centric and achieve other core business objectives, including:
EY - Improved pricing
Improved pricing through underwriting efficacy
EY - Operational efficiency through automation
Operational efficiency via robotics and process automation
EY - Innovation and transformation
Innovation and digital transformation

Context for 2017 and beyond

  • Uncertainty across the economy, market volatility and stringent regulations remain ongoing concerns.
  • Technology is a key driver for customer centricity, innovation, operational efficiency and improved pricing.

Contact Us

Luca Russignan
Associate Director
Insurance Analyst Team Leader
Global Markets - EY Knowledge
+44 20 7980 9635