By 2022, 37% of Indian workforce would be employed in new job roles: FICCI-NASSCOM & EY- Future of Jobs- report

New Delhi, 13 December 2017

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  • 9% of India’s 600 million estimated workforce would be deployed in new jobs that do not exist today
  • Exponential technologies in advanced markets is expected to improve productivity by 15-20% in the next five years
  •  60%-65% of Indian workforce in the IT-BPM would be deployed in jobs that have radically changed skill sets, followed by 55%-60% in BFSI and 50%-55% in the Automotive sector

FICCI and NASSCOM had jointly commissioned a report on ‘Future of Jobs in India’ with EY. The report provides insights into the future of jobs and vision of change for the job market in India by 2022. The report highlights the impact that various primary forces such as globalization, demographics, and Industry 4.0/exponential technologies, are expected to have on the key sectors of the economy. It also provides an overview of the job creation rates across various sectors and the new jobs that will emerge in the next few years.
The future of jobs in 2022 would be determined by the country’s response to 12 megatrends captured by the EY framework, which includes, under globalization – i) the level of exports of India based companies, ii) rapid adoption of exponential technologies in the advanced markets and its impact on offshoring, iii) increasing/shrinking overseas job market for Indian workforce and iv) level of FDI flows. Under adoption of exponential technologies by Indian companies – i) business innovation, ii) creation of highly optimized supply chains, iii) launch of smart connected products/services, iv) new work arrangements, and v) the demand for resourceful planet and sustainability. Lastly, under demographic changes – i) increasing urbanization, ii) rising middle-class and iii) high proportion of young population including millennials. In India, creation of highly optimized supply chains under exponential technologies and rising middle-class under demographic changes at 68% and 64%, respectively shall be the key influencers.

Dr. Sanjaya Baru, Secretary General, FICCI, said, “Since there is no India based empirical study which highlights the impact of advanced technologies on key manufacturing and services sectors that create the bulk of jobs and contributes majorly towards GDP, FICCI and NASSCOM initiated the study on ‘Future of Jobs’ with EY. The report examines the global megatrends, its impact on Indian economy and recommends the way forward.”

Mr. R. Chandrasekhar, President, NASSCOM, said, “The report attempts to present a 2022 picture – a time when no one can afford to ‘rest on one’s laurels’ but needs a continuous learning culture. Another important fact being seen is that non-tech firms are increasingly emerging as the source of information technology roles; for eg. automotive, aerospace, BFSI, telecom, retail, healthcare, etc.”


  • 54% of Indian workforce will fall under unchanged job category
  •  15%-20% of Indian workforce in the BFSI sector would be deployed in new jobs that do not exist today; similarly 10%-20% in the IT-BPM sector
  • For 2017, 20%-35% in IT-BPM and 20%-25% in BFSI will face an  existential threat to their jobs owing to the evolution of new job roles
  • Demographic changes will have the highest impact on the future of jobs by 2022; 64% believe that its owing to the rising middle-class and 68% believe that its due to the creation of highly optimized supply chains

Ms Shobha Mishra Ghosh, Asst. Secretary General, FICCI said, “New technologies and new industries are changing the dimensions of enterprises. In the evolved scenario, the “Future of Jobs” in India will be determined by the stakeholder response to the inevitable impact created by the interplay of three primary forces i.e.  Adoption of exponential technologies, Global geo-political environment and Demographic changes”

Anurag Malik, Partner - People & Organization, Advisory Services, EY, said, “The adoption of exponential technologies is disrupting industries by creating new markets and India is at the cusp of this change. The rapid embracing of these exponential technologies by Indian companies has the potential to transform highly unorganized sectors, such as transportation, maintenance, food catering, and software development services, into organized ones. Government of India’s ‘Skill India' mission aptly supports the adoption of exponential technologies and helping the workforce for the future job roles in India.”

Arunkumar Pillai, Partner - Skill Development, Government and Public Services, EY, said, “Today, the adoption of exponential technologies by companies in advanced markets is affecting the future of jobs in India. By 2022, new business process offshoring opportunities in North America/European markets are expected to become insignificant. Hence, the need of hour is to collaborate with and incentivize industry for skilling in exponential technologies to create an Industry 4.0 ready workforce.”

The changed job landscape in 2022

In the organized manufacturing and service sector, the employment is expected to increase from the current 38 million to 46-48 million by 2022. All the new forms of employment are expected to add a further 20% - 25% to the workforce of the current defined “organized” sector in 2022. This would increase the share of the organized sector in the overall economy to 10% from current level of 8%, i.e. approximately 60 million in a workforce of 600 million.

The new forms of employment would include:

  • Contract employees in infrastructure sector
  • Micro entrepreneurs supported by MUDRA schemes
  • Employer–entrepreneurs in technology enabled employment models
    • Freelance workers on online platform models
    • “Uber” workers
    • SME and artisan entrepreneurs on ecommerce platforms
    • Delivery workers and service providers in the ecommerce ecosystem
    • Employees in tech start-ups

A snapshot of the future of job in the organized sector - 2022

EY -  snapshot of the future of job in the organized sector - 2022

Notes to Editors

Survey methodology
EY prepared the ‘Future of jobs in India: A 2022 perspective’ report through extensive primary and secondary research and analysis. During the primary research, EY interacted with more than 130 business leaders, academicians and representative of industry associations across sectors (IT-BPM, Automotive, Retail, Textiles and apparel, BFSI) in India.

About EY
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