David Townshend
Customers are able to self-generate electricity at the same price as traditional utilities. Utilities must reinvent their business models to remain relevant in this new reality.

David Townshend

EY Global Power & Utilities Customer & Billing Transformation Offering Leader

Transformation leader in Power & Utilities. Helps design and implement business and technology services that transform companies. Husband, father, sports fanatic and collector of vinyl records.

David is a leader for EY Power & Utilities services, with global responsibilities for the Customer & Billing Transformation Offering. This role includes the development and broadening of EY’s thought leadership and service offering to retail utility clients in both regulated and deregulated markets.

It encompasses traditional energy products, evolving business models driven by distributed generation and smart services and the transformational impacts of new technologies and industry convergence.

David has spent around 25 years working in the energy and utility industries. Prior to EY, David held leadership positions in a number of global consulting organizations. His career has been split equally between Europe and Asia, and he has been involved in a number of the largest transformation programs globally. David earned a master’s degree in Chemistry from the University of Oxford.

How David is building a better working world

“Power and water are essential life services. Helping utilities use new technologies to improve their operational performance and customer service enables them to provide power and water to people and businesses at a lower cost and with a higher level of satisfaction. And helping them with new services to reduce consumption and increase the use of renewable energy helps customers and the planet.”

Contact David