Employee health and wellbeing

    COVID-19 enterprise resilience checklist: We help you navigate the now, next and beyond

    Employee health and wellbeing: key considerations

    Chief Human Resources Officers (CHROs) should focus on protecting their people from the public health threat.

    • Leadership communication and engagement with the workforce throughout the pandemic informed by national and global public health guidelines
    • Educate employees about COVID-19 symptoms and prevention; review sick leave polices and establish procedures to support employees through this period
    • Help enabling safe remote working environments working alongside IT
    • Where work continues to be completed in the workplace, work with operations to provide epidemic protection – personal protective equipment, sanitation etc
    • Identify and support ‘stranded’ colleagues in transit and globally mobile colleagues and their families

    CHROs should focus on maintaining employee trust and leading through disruption.

    • Educate the workforce on how to manage their teams remotely
    • Create and execute a strategy to address employee wellbeing issues such as awareness and utilization of employee health benefits, isolation, childcare responsibilities
    • Encourage and support virtual communities to encourage connectivity
    • Deploy remote work pulse surveys to gauge sentiment and productivity leveraging analytics tools
    • Understand new travel restrictions and impact on colleagues and operations
    • Think creatively around maintaining workforce capability but reducing short term capacity (reduced hours, furloughs etc.)

    Operate a new normal and enable the business to better respond to future disruptions.

    • Adapt business planning to incorporate new scenarios and gather lessons learnt to better prepare for future crises
    • Reimagine Employee Experience and ask your workforce for reactions
    • Embed wellbeing policies and working practices into the corporate DNA
    • Develop incentives for employees that proactively engage in preventive care
    • Evaluate workplaces and facilities to mitigate the impact of future public health threats where possible
    • Implement new products and services to emphasize HR as a critical enabler of people value and business outcomes
    • Incorporate agile and digital talent upskilling and reskilling into your learning strategy