• Exceeding customer expectations

    EY’s research sheds new light on the broadband customer journey as consumer expectations continue to evolve.

  • Keeping up with data privacy

    EY’s Luther Teng discusses GDPR one year on, data privacy trends and the implications legislation has had on consumer confidence in sharing personal data.

  • TMT Digital Finance and Tax forum

    With the constant change and disruptive trends shaping our industry, new thinking is needed to transform the finance function and ensure it is not just fit for the future, but stays one step ahead. Watch the video highlights to see how we made “digital finance real”.

  • Putting trust at the heart of the digital home

    EY’s research explores UK consumers attitudes to data privacy, protection and security in the home.

  • Strengthening the smart home

    EY’s Lead Analyst for Global Telecoms, Adrian Baschnonga, discusses the current state of adoption for smart home services, pain points for consumers, and key steps providers should be taking to reassure them.

  • Explosion of streaming

    EY’s Lead Analyst for Global Media & Entertainment, Martyn Whistler, provides his insights on the increasing adoption of streaming services vs. traditional TV, the evolution in what audiences are willing to pay for and his highlights from the research.

  • Taking new steps into the smart home

    EY’s research reveals that households are becoming increasingly receptive to smart home technology, but there are pain points on the road to adoption.

  • Zooming in on household viewing habits

    EY’s research highlights the relationship of UK audiences to content services, examining what people watch, how and why.

  • Unlocking the potential of 5G and IoT

    Praveen Shankar, EY’s UK&I TMT Leader, discusses attitudes, expectations, spending habits and pain points of enterprises related to 5G and IoT — and how TMT providers can help them on their transformation journeys.

Media & Entertainment

Doing business in a digital world

It’s a common assumption that millennials’ habits are driving digital change. Yet, from teenagers to retirees, changing consumer habits are being driven by every generation.

Also, tomorrow’s consumer will be even more empowered than today’s, which throws traditional industry assumptions out the window.

So, media and entertainment companies know that the new future – and the disruption it brings – must be viewed somewhat differently.

EY’s sector professionals are on hand to help companies not only frame change, but put a future-focused strategy into action.

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