• What trends are showing in UK tech investment?

    Are businesses planning to partner, acquire or invest in tech? Read our latest findings on UK Tech and Fintech investment.

  • Exploring the customer journey

    Adrian Baschnonga, EY’s Lead Analyst, Global Telecoms, discusses the findings from EY’s new research into customer service and consumer expectations.

  • Exceeding customer expectations

    EY’s research sheds new light on the broadband customer journey as consumer expectations continue to evolve.

  • Keeping up with data privacy

    EY’s Luther Teng discusses GDPR one year on, data privacy trends and the implications legislation has had on consumer confidence in sharing personal data.

  • TMT Digital Finance and Tax forum

    With the constant change and disruptive trends shaping our industry, new thinking is needed to transform the finance function and ensure it is not just fit for the future, but stays one step ahead. Watch the video highlights to see how we made “digital finance real”.

  • Safeguarding the enterprise

    New EY research puts the spotlight on changing attitudes to trust and security and cybersecurity's ambivalent role as both a driver and inhibitor of technology migration.

  • Putting trust at the heart of the digital home

    EY’s research explores UK consumers attitudes to data privacy, protection and security in the home.

  • From supplier to partner: the way forward for TMT providers to the enterprise

    EY research explores changing enterprise attitudes towards TMT products and services, spotlighting the supplier’s evolving role, and how providers can help corporate customers on their transformation journeys.

  • Strengthening the smart home

    EY’s Lead Analyst for Global Telecoms, Adrian Baschnonga, discusses the current state of adoption for smart home services, pain points for consumers, and key steps providers should be taking to reassure them.


Operating in a new era

Disruption is an inherent part of the technology narrative. But today, as the sector grapples with the lightening pace of change, organisations have an unprecedented opportunity to reorganise, drive efficiencies and become tomorrow’s disruptors.

But for most companies strategic change has to be incremental. While unlocking value starts today, it must be balanced with the business’ existing needs.


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