The better the question. The better the answer. The better the world works. У вас есть вопрос? У нас есть ответ. Решая сложные задачи бизнеса, мы улучшаем мир. У вас є запитання? У нас є відповідь. Вирішуючи складні завдання бізнесу, ми змінюємо світ на краще. Meilleure la question, meilleure la réponse. Pour un monde meilleur. 問題越好。答案越好。商業世界越美好。 问题越好。答案越好。商业世界越美好。


Delivering a customer experience in line with digital expectations

TMT Partner, Ioannis Melas, spoke to Yessi from UK Tech News on all things customer experience and how customer expectations are evolving in line with technology. He talks about the consumer grade experience, platforms and personalisation, and provides insights on how TMT companies can deliver a digitally integrated customer experience (DICE).

This video was featured on UK Tech News in May 2018. UKTN aims to provide the latest UK technology news, views, information, data and events. It covers developments in UK technology investment, changes in government and policy, and features business advice from industry experts.

Find out more about EY DICE


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Ioannis Melas

Partner, TMT