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2017 Insurance CRO Survey

Shifting from defense to offense

Since 2011, EY’s annual North American insurance CRO survey has served as a lens on the current state of enterprise risk management in the industry and the shifting role of chief risk officers (CROs). The 2017 survey featured the largest ever group of participants (40 companies) answering more detailed questions about disruption and cybersecurity, which have emerged as key issues for many CROs.

EY - 2017 Insurance CRO Survey

Where CROs mostly played defense in focusing on compliance and regulatory activities after the crisis, many have started to move on to a more proactive, business-driven posture, with greater emphasis on adding value through the efficient delivery of enterprise risk.

Consideration of “what comes next?”

As the CRO agenda evolves, significant transitions are underway:


From relative stability to disruption


From clear and well-understood threats to emerging and unknown risks


From serving as a control function to partnering with the business


From focusing on the risks of action to promoting innovation and avoiding the risk of inaction

EY - 2017 Insurance CRO Survey

For all the progress they have achieved, CROs and their risk teams have not reached an endpoint. Rather, they see constant pressure and opportunity to reorient their approach toward greater alignment with the business and, in doing so, to enhance the value they bring to the enterprise.

Contact us

EY - David Paul

David Paul
Executive Director
Ernst & Young LLP
+1 212 773 8904

EY - Chad Runchey

Chad Runchey
Ernst & Young LLP
+1 212 773 1015

EY - Douglas French

Douglas French
Ernst & Young LLP
+1 212 773 4120

EY - Richard Marx

Richard Marx
Ernst & Young LLP
+1 212 773 6770