Is employee financial wellness today critical to business success tomorrow?

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Meet EY Navigate™, a hybrid digital-human financial wellness service that provides employees with an actionable path forward as they manage the twists and turns of their financial journey.

EY Navigate – a hybrid digital-human financial wellness service

EY Navigate – a hybrid digital-human financial wellness service
 

Meet EY Navigate™, a hybrid digital-human financial wellness service that provides employees with an actionable path forward as they manage the twists and turns of their financial journey.

EY Navigate video transcript.

 
 
 
 

EY Navigate helps employees break down complex tasks — such as debt management and retirement planning — and develop personalized action plans. It engages users with:

  • A personalized approach
    • EY Navigate can help your employees’ progress toward the financial goals that matter most to them and their families.
  • User-friendly access
    • EY Navigate is available through a website, mobile app and phone line. This multichannel approach allows employees to utilize the options that work best for them.
  • Dedicated, objective financial planners
    • EY Navigate financial planners are highly credentialed professionals available to assist employees with only their interests in mind, not products or sales of any kind.
  • A thoughtful, results-oriented approach
    • EY Navigate meets employees where they are and then over time supports them in building healthier financial habits and long-term financial wellness.
  • Secure account aggregation and access
    • EY Navigate offers account aggregation, easy-to-use calculators and other tools to support financial planning in a secure online environment.

This happens by offering program participants with:

  • A tailored and guided path: participants are presented a set of six simple questions that allow planners to get to know a little about them and their financial concerns, and get them started on a tailored and guided experience.
  • Calculators and data visualization: proprietary tools and calculators are embedded within certain goals to enable financial planning exercises to support the needs of employees at varying life stages.
  • Prescriptive action items: upon creating a financial plan in any one goal, employees are assigned a series of next steps, including an estimated “time to complete” and due date.
  • Notifications and prompts: using both email communications and app push notifications, employees are encouraged to work on new goals, complete open next steps and address any issues with respect to their financial plans.
  • Progress and tracking: EY Navigate makes it easy for employees to stay on budget and builds awareness about their cash flow and spending habits.
  • Regular checkups: EY Navigate periodically prompts employees to complete a “Confidence Checkup” to gauge their financial stress.

In addition, a “planner messaging” tool pairs employees with a dedicated financial planner with whom they can build a relationship and obtain quick answers to simple questions, thereby adding the “human” component to the otherwise digitally driven tool.

  • What tools make up the EY Navigate ecosystem?

    EY Navigate has three key action-driven offerings: EY Navigate Planner Line, EY Navigate Digital and EY Navigate Group Learning.

    EY Navigate Planner Line is staffed with experienced, highly credentialed financial planners available to help employees navigate the decision-making process related to their company benefits and broader financial planning topics.

    EY Navigate Digital is a secure, interactive website that creates a highly personalized, goal-driven experience replete with robust content, planner messaging features and bite-sized action items in line with the employee’s overarching long-term and short-term financial goals.

    EY Navigate Group Learning includes highly effective, customized on-site workshops and online webinars covering a variety of financial planning topics, company benefit plans and change education. The sessions are delivered in three primary ways: through a series of customized topical and career-based workshops , delivered live by trained EY facilitators; monthly, 30-minute “hot topic” webinars; and event-driven financial education on benefit changes and choice considerations of interest to impacted employees.

  • How does EY Navigate benefit employers?

    Your workforce is one of your greatest assets, and when it is experiencing financial stress, that stress can have a trickle-down effect on organizational success and employee effectiveness. Because of that, leading employers are increasingly offering comprehensive financial wellness services to their employees. 

    Adding financial wellness services can help your company demonstrate ROI in numerous ways, including:

    • Reducing employee financial stress, often leading to improved productivity, personal health and even loyalty
    • Attracting and retaining employees by demonstrating an organizational commitment to your employees’ holistic wellness
    • Improving awareness and usage of employee benefits and thereby driving a higher ROI on your benefit and compensation plans
    • Reducing direct costs, including health care, Federal Insurance Contributions Act taxes, wage garnishment, bankruptcies and retirement plan loans
    • Mitigating legal risks by preparing your employees for retirement at an appropriate age
  • How does EY Navigate benefit employees?

    EY Navigate can help your employees’ progress toward the financial goals that matter most to them and their families by supporting them in developing the skills to make informed choices and take action to improve their financial well-being.

    With EY Navigate, you can help your employees clearly see their today and plan for tomorrow, from early on in their career through retirement. Our guidance is based on each individual’s personalized needs and objectives rather than on sales goals. Over time, employees will work their way toward healthier financial habits and long-term, comprehensive financial wellness.