E-commerce

E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.

Featured thinking

How regulated products will be the next wave of e-commerce

Brian Peterson 09 Nov 2022
close-up of wine bottles in shop

Our latest thinking

Innovate in a recession to emerge stronger 

A recession is coming, and consumer and retail companies that can take it as an opportunity to innovate are likely to emerge stronger. Learn how.

Jim Doucette + 1

Future Consumer Index: Five consumer types you need to understand

The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.

Kristina Rogers

Prioritize commerce transformation to drive long-term gains

Increasing customer and market demands require a thoughtful e-commerce approach. Prioritizing stand-alone commerce transformation can empower retailers. Learn more.

Warren Tomlin + 2

Realizing Carrier Residential’s e-commerce ambitions

Learn how the EY teams and Shopify helped an e-commerce business redesign their distribution model.

Warren Tomlin + 2

How meeting customers in the metaverse can unlock lasting value

The metaverse is rewriting the rules of digital commerce. Brands must adapt their strategies to engage and thrive in this new landscape. Learn more.

Brian Peterson + 2

How to launch a sustainable direct-to-consumer business in no time

The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Learn more.

Mario Fäh

How will the metaverse change our behavior as it reshapes experiences?

The potential impacts of the metaverse on human behavior are yet unknown, but behavioral economics can help us explore the possibilities. Find out more.

Nicola Morini Bianzino

How can you create a growth strategy where everyone wins?

Today’s growth-at-all-costs model is broken. It’s time to redefine growth that delivers value for everyone.

Laurence Buchanan + 4

Metaverse: 5 questions shaping the next frontier of human experience

The convergence of physical and digital in the metaverse presents both opportunities and challenges for businesses, governments and society. Learn more.

Nicola Morini Bianzino

    EY Future Consumer Index

    How will your business adapt to the changing values and needs of consumers?

    Discover more

    How EY can help

    The team

    Kristina Rogers

    EY Global Consumer Leader
    Global leader for consumer industries. Marketing strategist. Worked in 20 countries. Harvard MBA. Photographer. Scuba diver. Canadian fiction reader. Mother of two.
    Chicago, USA

    Laurence Buchanan

    EY Global Customer & Growth Leader; CEO, EY-Seren Limited
    Helping clients navigate the transformation age through human-centered design and digital transformation.
    London, GBR

    Brian Peterson

    Partner, Consumer Industries, Ernst & Young LLP
    Innovative thinker. Transformational consultant.
    Toronto, CAN

    Pinakiranjan Mishra

    EY India Consumer Leader; EY EMEIA Consumer Market Segment Leader
    Photographer. Traveler.
    Mumbai, IND

    Janet Balis

    EY Americas Marketing Practice Leader
    Transformation leader in media and marketing. Innovator. Digital native. Change agent. Passionate advocate for women and gender parity. Influencer. Mother.
    New York, USA

    Robert Holston

    EY US-West Consumer Market Segment Leader
    Unlocking differentiated value for consumer-facing companies navigating an increasingly complex, connected digital world. Inclusive leader, high-performing team champion. Ironman triathlete. Foodie.
    Miami, USA

    Michael Renz

    EY Global Retail Technology Leader
    Focused on transforming business from the inside out. Agent of change. Mindful of people impact. Skier. Dad.
    Heilbronn, DEU
    Contact us
    Want to learn more? Get in touch.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.