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Consumer Products
Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.
Around the world, people are fundamentally rethinking what they value and how they use their time and money.
By giving consumers what they increasingly want and expect – from affordable products to more sustainable lifestyles – it’s an opportunity for consumer products companies to create a new relationship with them.
But it’s hard to get clarity around where consumers are heading or where growth will be from. And tough to know where to invest or exit, which alliances or ecosystems to pursue, or how to evolve operating models. We’ll work with you to create a new relationship with the new consumer by designing and implementing real-world strategies and actionable plans, making measurable differences at every step of your transformation journey.
Our latest thinking
Cost transformation with human-centric strategy
In this webcast, panelists explore how a strategic cost transformation will bring you sustainable competitiveness in challenging times. Learn more.
17 Jun 2025 | your local time
How do you find the clarity to illuminate your path to IPO?
The EY Global IPO Trends covers the news and insights on the global, area and regional IPO markets for Q1 2025 and an outlook. Learn more.
09 Apr 2025
George Chan
Evaluating AI readiness in data, technology and skills
In this webcast, panelists discuss how to effectively navigate the AI landscape. Learn more.
18 Mar 2025 | your local time
Navigating trade agenda: strategies for retail firms
In this webcast, panelists discuss impacts of President Trump's trade agenda on the supply chains of consumer and retail businesses. Learn more.
27 Feb 2025 | your local time
Why consumers are wise to holiday sales and tracking more lasting value
Learn how savvy holiday shoppers redefine value despite economic challenges, and the impact on brands and retail.
01 Nov 2024
Malin Andrée
How Bayer is unearthing agronomy's future with GenAI
Read this case study to learn how Bayer Crop Science is using large language models to plant the seeds of the future.
16 Sep 2024
Three ways to stay connected to the increasingly independent consumer
Consumer products companies and retailers must address the consumers’ new strategic choices on how and where they spend. Learn more.
22 Jul 2024
EY Global
Rethink customer experience as human experience
Technology will transform customer experience. Competitive differentiation will come from connecting to what is essentially human. Learn more.
01 Jul 2024
Laurence Buchanan
Fashioning a sustainable future for an online clothing retailer
EY-Parthenon has helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future. Learn more.
03 Jun 2024
Silvia Rindone
How to reach the independent consumer: the art of persuasion
Consumer products companies and retailers must find better ways to influence and engage the independent consumer. Learn more.
30 May 2024
EY Global
How to balance the CPG, retail and consumer relationship
Why the changing dynamic in the CPG and retail relationship, means consumer-centricity is more important than ever to stay relevant. Find out more.
24 Apr 2024
EY Global
How are consumers reacting to the impact of cost and climate?
In this episode we discuss the impact of the cost-of-living and climate change on consumer sentiment. Listen now.
22 Jan 2024
28m 16s
How can packaging keep things fresh without lasting a lifetime?
Brands must now choose sustainable packaging materials to keep goods fresh, but no solution comes without risk, investment or new partners. Learn more.
09 Nov 2023
Jim Doucette
EY Future Consumer Index: when talk turns into action, be set for change
Climate change is becoming a growing reality for people around the world, and disrupting ingrained consumption habits. Learn more.
09 Nov 2023
EY Global
How life insurers are transforming to deliver value for better living
Shifting customer expectations and a focus on value are reshaping the dynamic commercial insurance and reinsurance markets. Learn more.
17 Jul 2023
Patricia Davies
Highlights from World Retail Congress 2023
In this episode the panel discuss the highlights and takeaways from World Retail Congress 2023 in Barcelona. Learn more.
20 Jun 2023
15m 8s
Why it’s time for a digital, direct-to-consumer health care revolution
Embracing health care e-commerce helps patients and providers alike to spark better results. Learn more.
20 Jun 2023
Warren Tomlin
What will the metaverse bring to the future of retail?
We discuss the potential of the metaverse for retailers and what it could mean for the shopping experience. Listen now.
24 May 2023
17m 47s
How to serve consumers who rely on tech, but don’t trust tech
Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.
16 May 2023
EY Global
Do you need a new digital path to reach the new digital customer?
Customers are changing faster than enterprises can track them. Organizations need to become more data-centric to catch up. Learn more.
25 Apr 2023
Jim Little
Case studies
How GenAI is empowering talent at a PE-backed consumer brand
By using GenAI to remove routine tasks, a global consumer brand is harnessing the creativity of its employees and utilizing their time better.
09 May 2024
How a cosmetics giant’s transformation strategy is unlocking value
Shiseido, the largest Japanese beauty company, is reimagining its functions, processes and systems to create a global operating model. Learn more.
13 Sep 2023
Nobuko Kobayashi
How a frozen-foods powerhouse kept their cool on the way to being #1
A supply chain transformation helped a frozen-foods company keep up with demand throughout the pandemic and set the table for future growth. Learn more.
02 Jun 2022
Morgan Malone
How to launch a sustainable direct-to-consumer business in no time
The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Learn more.
28 Apr 2022
Mario Fäh
How EY can help
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EY-Parthenon teams can help your business identify and implement consumer strategies relevant now as well as in the future. Find out more.
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EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by growth strategy, advanced commercial analytics and differentiated capability deployment.
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The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
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EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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EY and P&G help organizations attain higher levels of manufacturing performance.
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The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.
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EY’s Operating model transformation can help consumer goods companies optimize today’s business while building the models of tomorrow. Learn more.
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Discover how EY's Smart Factory platform embeds manufacturing excellence by arming the shopfloor with dynamic predictive data analytics, virtual reality & AI.
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Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.
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