Helping utilities digitize operations securely

Internal and external drivers are raising the stakes for operational technology security, and it’s not slowing down. Now is the time to establish secure practices in design and deployment.

Operational technology (OT) has been a part of utility operations for decades. The most common form is the industrial control systems (ICSs) that automate many activities in the generation and delivery of electricity and natural gas to customers. So why now is there a heightened focus on OT security? Internal and external drivers are raising the stakes, and it’s not slowing down. For these reasons and many more – now is the time to establish secure practices in design and deployment. But not all OT is of equal importance to safe and reliable supply. Even the same device, depending on where it is in the operations, could have a different impact. No single person or function has all the information to make a risk-informed decision.

Topics discussed include:

• The causes of the heightened focus on operational technology security
• Three case studies on different starting points on the OT security journey, the pros and the cons
• Utilizing the ServiceNow platform to manage complex regulatory IT and OT data and processes
• A pragmatic roadmap to help you get started or evaluate your current plan