Enterprise resilience and crisis management services

As organizations strengthen their continuity strategies, resilience is emerging as a source of strategic advantage. By embedding digital risk capabilities into core operations, EY MENA Resilience and crisis management services enable smarter decisions, faster responses and greater confidence in navigating disruption.

What EY can do for you

Resilience is evolving from reactive recovery to proactive readiness. Organizations are enhancing their continuity strategies with forward-looking capabilities that anticipate, simulate and respond to emerging risks.

EY MENA Resilience and crisis management services can support organizations to be prepared for disruption through a structured, technology-enabled approach. By designing resilience solutions that go beyond compliance to enable competitive advantage, EY teams help organizations prepare for the future with confidence. The services make resilience a capability that strengthens trust, supports agility and contributes to creating long-term value.

Through the resilience framework, our teams can provide:

  • Resilience simulation and decision readiness
    • Boardroom simulations and “war room” rehearsals
    • Digital twins of critical business services
    • Leadership alignment under simulated stress
    • Response playbooks stress-tested across silos
  • Operational resilience and regulatory compliance
    • DORA, SAMA, NCA and ISO 22301-aligned frameworks
    • Service mapping and impact tolerance thresholds
    • Integration with ServiceNow, GRC and ITSM platforms
    • Business impact analysis and interdependency modeling
  • Real-time disruption intelligence
    • Sensor-based alerting for facility, people, tech and supplier disruptions
    • Early-warning signal monitoring and triage
    • AI-powered orchestration of response workflows
    • Unified dashboards for crisis visibility
  • Continuity engineering and recovery design
    • BCMS development and ISO 22301 certification support
    • Multi-location recovery and alternate process enablement
    • Crisis communications and stakeholder alignment
    • Business service-level recovery strategy and validation
  • Resilience culture and team empowerment
    • Awareness programs for crisis champions
    • Role-based resilience responsibilities
    • Integration with BCM, ERM and security governance
    • Post-crisis reviews and continuous learning loops

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