I n early 2020, in a matter of just a few weeks, the world changed. For companies and other organizations, the COVID-19 pandemic altered decades of business-as-usual practice, where workers reported to an office, participated in meetings and went about prescribed routines to get the job done. One thing is clear from the resulting chaos — most organizations throughout the remainder of 2020 and beyond will have to quickly master new ways of doing business and collaborating. Businesses will need to prioritize getting work done in ways that are easy-to-do yet powerful enough to meet the demands of the enterprise. Much of this work will now be accomplished away from the office, at least for the near future — and to varying degrees, perhaps forever.
In this unprecedented time, companies need to stand ready to support their customers and partners with expert advice on crisis management, remote-working tools, and other solutions to keep businesses functioning, and workers safe and productive. We all play a part in helping each other through the turbulence.
Before the pandemic hit, 5.2% of US employees worked from home full time, while up to 43% did so at least some of the time. Now, with COVID-19 having closed many workplaces, that figure has skyrocketed around the globe. We know that after the pandemic ends, not all workers will be returning to the office. Teams across the globe are moving to remote work and work from anywhere (WFA) is here to stay.