Becoming a change agent
IA is the only function eligible – or expected – to have access to every activity of the organization. And to do that, it must be able to bring a multiplicity of systems into one fabric. The extraction capabilities to do this have only very recently been created. Even more so a tool that can deal with process flow and analytics.
So while the transformation of IA is enabled by technology, it’s also driven by people, as digital native skillsets become a larger part of the workforce. This means that the future of IA is as much about tools as it is a mindset change.
IA has not had all the data, analytics power or time to act on every insight before. Now it can. And it can inform very different decisions.
We envision that in the IA function of the future, our key KPI must be our ability to resolve the company’s problems before it even knows there are problems.
Following years spent trying to find data analytics solutions that would help support IA functions, it is finally possible. Predictive analytics, AI and machine learning combined with human skills will enable real-time risk monitoring. The result is an IA function positioned to deliver much broader insight and advice to the business.