Press release

30 Sep 2021 London, GB

EY Law boosts enterprise legal services with appointment of Santosh Singh as EY Legal Managed Services Delivery Leader

LONDON, 30 SEPTEMBER 2021. EY today announces the appointment of Santosh Singh as EY Global Legal Managed Services Delivery Leader.

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Emile Abu-Shakra

EY Global Media Relations and Social Media Associate Director – Tax and Assurance

Corporate affairs professional with rich experience across government, retail banking and professional services. Loves photography, music, current affairs, mentoring and exploring the world.

EY today announces the appointment of Santosh Singh as EY Global Legal Managed Services Delivery Leader. Singh will be responsible for expanding Legal Managed Services capabilities, as the EY enterprise legal services business continues on a path of rapid growth.

Singh joins EY Law from global health care company, Novartis, where he spent more than three years leading the business’ legal and compliance service delivery teams. He has also held various leadership roles with other high-profile organizations including Axiom, Infosys, Dell and Intec.

Singh brings more than 20 years of experience in strategy; service delivery; program and change management; and sales across a range of industries, including pharmaceuticals, financial services and media. During the course of his career, Singh has established a significant track record in building and running legal managed services and compliance departments, and in implementing global delivery models and technology to drive transformation.

In his new role, Singh will be focused on further expanding EY Legal Managed Service delivery capabilities around the world, including market leading processes and technology already deployed by EY teams. He will oversee teams across 12 locations, spanning seven countries, covering more than 15 languages and providing 24/7 service.  

John Knox, EY Global Legal Managed Services Leader, says:

“Santosh is renowned for his rich experience in legal managed services and has a well-earned reputation as an inspirational leader who understands how to develop strategy and build high-performing and collaborative teams. He has spent two decades working with some of the most high-profile organizations in the world and he is well placed to support EY Law and help build out the EY Enterprise Legal Services platform. Santosh is the latest addition to EY Law, and I am delighted to have him on board.”

Santosh Singh, EY Legal Managed Services Delivery Leader, says:

“The legal and compliance industry is on the cusp of major transformation, where deep subject matter expertise and the power of innovative technologies will play a key role. With the scale and deep experience in law and technology offered by EY professionals, the organization is well placed to help clients mitigate complex business challenges and drive enterprise value. Growth across EY Legal Managed Services has been very impressive, and the next few years promise to be very exciting. I am very proud to be part of this story as it unfolds.”


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