Today, more than 45,000 people with technology backgrounds work at EY. We count AI scientists, mathematicians and cryptographers among EY teams as well as more than 20,000 data specialists.
Technology, along with data and innovation, is core to EY business – not a bolt-on – and integral to our growth.
Nearly 80% of revenue-generating technology in EY is on the cloud, meaning we can connect and work more efficiently than ever before. Each of our service lines continue to develop global, platform-based solutions that encompass big data, automation and analytics to better support the evolving needs of EY clients. We’re market-leaders in Robotic Process Automation and we’ve delivered ground-breaking blockchain projects for clients.
We will continue to use technology to transform traditional services and launch new offerings as we extract maximum value from our US$1 billion technology investment plan. At the same time we will continue to focus on innovation, collaborate with alliance partners and build out our ecosystem.
A new global strategy
Technology is not the only megatrend affecting EY business. Globalization, demographic shifts and environmental change are also transforming the business landscape and society.
That is why this year we took a fresh look at our global strategy and asked ourselves far-reaching questions such as: what new challenges and opportunities will clients, EY people and society face? And how should we shape EY business so that we can continue to help our stakeholders navigate these challenges and embrace those opportunities?
The answer is NextWave: our strategy and ambition to create long-term value for clients, people and society as the world’s most trusted, distinctive professional services organization.
For clients, creating long-term value is about helping them grow, optimize and protect value so they can address today’s challenges and move forward into the next wave of innovation and technological and social change.
For EY people, long-term value is about creating an exceptional experience for them, one that includes investing in new experiences and honing the leadership skills that EY clients need.
For society, long-term value is created though the work that EY people do every day – fostering confidence and trust in the world’s capital markets and broader business.
We also believe that businesses can do more to foster inclusive economic growth that benefits all stakeholders.
The new EY Ripples global corporate responsibility program will enable more EY people to apply their skills and knowledge to support the next generation workforce, help impact entrepreneurs scale their businesses, and drive environmental sustainability.
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Trust
Trust is a critical element of our ambition. Building trust and confidence in business has always been the cornerstone of our purpose; with our NextWave ambition, we are unequivocally stating our goal to become the most trusted professional services organization.
To measure how we are doing against our ambition we use The Embankment Project’s Long-Term Value framework (pdf), which recognizes the importance of a wide range of stakeholders, and non-financial as well as financial metrics.
That means we define our success broadly; we measure our financial performance alongside the value we create for clients, for EY people and for society. In this Global Review we report a broad range of metrics to demonstrate how we do this.
Looking to the opportunities ahead
EY has been a successful organization for well over a century because we have always embraced and adapted to the changing world.
I’m incredibly proud of all that we have accomplished together over the past year. I’m even more excited about the opportunities ahead: creating long-term value for clients, EY people and society and, ultimately, Building a better working world.
Summary
EY is committed to creating the long term value which will help build a better working world. For clients, creating long-term value is about helping them grow, optimize and protect value so they can address today’s challenges and move forward into the next wave of innovation and technological and social change. For EY people, long-term value is about creating an exceptional experience for them, one that includes investing in new experiences and honing the leadership skills that EY clients need. For society, long-term value is created though the work that EY people do every day – fostering confidence and trust in the world’s capital markets and broader business.