EY AIF Club – Advancing Customer Experience through Digitalization and Scalable Delivery: Asset Servicing Survey Results - 2023 Update

During this event, key executives from the Luxembourg Wealth & Asset Management industry will discuss how digital transformation is shaping operating model design and service delivery in the context of Asset Servicing.

We will present the results of our recent Digitalization Survey across Asset Servicing in Luxembourg and in doing so unpack the challenges, initiatives and opportunities brought about by data and digital transformation for Asset Servicers.

Agenda: 

 5:00 p.m        Introduction and Opening

• Brice Lecoustey, Partner, Asset Servicing Sector Leader,EY Luxembourg
• Karen Rakotozafy, Senior Manager, Alternative Investments Consulting, EY Luxembourg

5:05 p.m         Digitalization in Asset Servicing 2024:
                      Strategy and  Organization

• Survey read out by Akash Sharma, Senior Manager, Technology Consulting, EY Luxembourg

5:20 p.m          Panel discussion: The winning strategy for Digital
                       Adoption and maturity

Moderator: 

• Ajay Bali, Partner, Digital Solution Leader, EY Luxembourg

Panelists: 

• Tom Bennett, Head of Innovation, Aztec Group
• Colin Haggart, Managing Director, SS&C GlobeOp
• Rinesh Patel, Global Head of Financial Services, Snowflake Inc.

5:45 p.m        Digitalization in Asset Servicing 2024: Customer Centricity

• Survey read out by Akash Sharma, Senior Manager, Technology Consulting, EY Luxembourg

6:00 p.m.      Panel discussion: Digitalization impact and opportunities in
                     the sector over the next 24 months
Moderator:

• Norman Finster, Partner, Alternative Investments Leader, EY Luxembourg 

Panelists: 

• Thomas Fahl, Head of AIFM Services, Ocorian
• Brian McMahon, Head of Alternative Business Development,BNY Mellon
• Quentin Gillois, Director, Fund Administration Services, Arendt Investor Services SA

6:25 p.m     Wrap up

 

This event is open to AIF Club members or upon invitation.

Not an AIF Club member yet? Request your membership by filling this form!