Agentic AI: the new super colleague in the Tax department

Discover how Agentic AI automates tax tasks and supports Tax teams with more speed, insight, and strategic space.

In brief:

• Within Tax, Agentic AI can assist with data processing, classification, and reporting.
  
  
• Collaborating AI agents can automate complete tax processes.
  
  
• Obstacles include data silos, regulations, and reliability.

Artificial Intelligence (AI) is rapidly conquering its place within tax functions. The newest star in this field is ‘Agentic AI’. This type of AI can act independently, make choices, and improve itself. An example is the recently launched ChatGPT Agent by OpenAI. Is this the new super colleague that every tax professional will soon rely on?

What is Agentic AI exactly?

Agentic AI may sound complicated, but it’s actually quite simple. These are AI systems that make decisions and perform tasks independently to achieve specific goals. They continuously adapt and learn from their own mistakes. Think of an AI that independently reads tax regulations, categorizes transactions, or analyzes complex financial data. This means less repetitive work for people and more time for strategic thinking.

How Agentic AI can change your Tax workTax teams deal daily with mountains of data, changing regulations, and tight deadlines. Agentic AI helps with that. Imagine a large company selling thousands of products. Each product has its own tax classification, depending on ingredients and composition. Where people spend weeks categorizing millions of transactions, Agentic AI completes the task in a few days, fully independently and with few errors. Another example is preparing tax reports. Instead of spending hours collecting and processing data, Agentic AI ensures that data is automatically retrieved from systems like ERP and payroll, structured and processed error-free, and immediately ready for reporting.

Thanks to Agentic AI, entirely new tax possibilities arise that were previously financially unfeasible. For example, we are currently helping clients check thousands of invoices to determine if they meet the requirements for VAT refunds. Manually, this takes so much time that it’s often not profitable. But with Agentic AI, that story changes: agents can automatically retrieve invoices, check for legal requirements, detect anomalies, and report them—all without constant human intervention. This suddenly makes the process financially attractive. The result: direct return-on-investment.

From individual tasks to real AI teams

Although a single AI agent is powerful, the real strength emerges when multiple AI agents collaborate in so-called ‘agentic teams’. Just like in human teams, each AI agent has a specialty: retrieving data, categorizing transactions, detecting anomalies, or creating reports. One AI manager agent coordinates the whole. This allows entire tax processes to be executed automatically from start to finish. Humans maintain oversight and intervene only when necessary, making the work much faster and with fewer errors.