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Banking's future: strategic insights for workforce transformation
The future of banking is tech-powered and people-driven. Leaders must embrace bold workforce strategies to stay competitive.
Learn about the latest trends reshaping the future of work and explore strategies to help your bank transform at the speed of innovation.
A banking industry in transition demands a modernized workforce, smarter work environment and enhanced employee value proposition.
Tomorrow’s banking jobs will demand more adaptive skillsets, fluency with artificial intelligence (AI) and other enabling tech, and a clearer purpose. Adaptive interfaces, infrastructure and workspaces can empower employees by catalyzing the seamless flow of skills and intelligence across the entire enterprise in line with evolving business needs. Next-generation learning and development programs can drive professional growth, personal thriving and better business outcomes by putting the right people in the right roles at the right time.
The more business leaders use their imagination to prepare for a dynamic future of work, the better off we're all going to be.
Stefanie Coleman
Principal, People Consulting, Ernst & Young LLP
Explore the four futures of banking in our latest article.
How EY can help define the future of work
EY workforce strategists and technical professionals are dedicated to contributing a more people-centric, purposeful and profitable banking industry. We strive to bring the future forward with high-impact solutions and services that help banks build a sustainable talent advantage, amplify the returns on their investments in people and workplaces, and drive better business outcomes.
Combining deep banking industry knowledge with principles of effective workforce management, including business transformation, EY professionals help solve the most complex workforce challenges in banks of all sizes and operating models.
Organization and workforce transformation
EY Organization and Workforce Transformation services empower organizations to adapt to market disruptions by aligning workforce capabilities with strategic goals. We focus on innovative operating model design, workforce strategy, talent management, and change management to build agile, efficient, and competitive workforces.
People experience
EY People Experience services leverage data and analytics to enhance employee experiences and align people investments with business outcomes. We focus on understanding individual and relational factors, fostering a culture that resonates with the expectations of today's workforce while driving sustainable value creation.
HR Transformation
EY HR Transformation services help banking leaders align HR operating models with strategic visions, enhance program delivery, and prioritize the people experience while ensuring operational efficiency through innovative solutions and seamless digital integration.
People mobility
EY People Mobility services offer a compliant, digitally enabled approach to cross-border business. We provide support in global immigration, travel risk compliance and employment tax, all through the EY Mobility Pathway.
The team
Our latest thinking
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